Some time ago we had come across the concept of a digital twin for use as a web-based virtual tour at Calderdale Industrial Museum and were already exploring how we might create one for our own website. When VDC approached us we were given the perfect opportunity to have this done professionally rather than ‘in-house’.
Initially, our expectations had been confined to no more than advertising, but VDC made us aware of other possible uses and clearly had the experience to advise us on this. This was one of the reasons we opted to accept their offer.
We would expect potential visitors to become more aware of the extent of our collections and that there are many volunteers on hand to explain and/or demonstrate museum artifacts.
The Digital Twin is also clearly of use for remote audiences (potentially extending to worldwide) and also those unable, for various reasons, to visit the museum in person. This has the potential for online courses, webinars and outreach educational services, including those done in cooperation other heritage organisations.
It is also a very useful planning facility for people with disabilities and for school groups visiting the museum for our educational programmes.
Yes, I would recommend digital twin technology to other museums and cultural institutions. I believe it will enhance awareness of the organisations and what they have to offer. It will help with visitor planning and there is enormous potential for offering educational services.
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